365j Casino Privacy Policy

1. About This Privacy Policy

This Privacy Policy sets out the basis on which 365j Casino collects, processes, stores, transfers, and otherwise handles the personal data of individuals who register for and use the 365j platform in the Philippines.

365j is committed to protecting the privacy and personal data of every Filipino player on the platform. This commitment is not merely a legal obligation — it is fundamental to the trust that Filipino players place in 365j Casino when they share their personal information with us for account registration, payment processing, and KYC identity verification.

This Policy is published in compliance with Republic Act 10173 (Data Privacy Act of 2012 of the Philippines), its Implementing Rules and Regulations (IRR), and the applicable issuances of the National Privacy Commission (NPC). This Policy also reflects applicable data governance requirements imposed by PAGCOR on licensed online gaming operators in the Philippines.

This Privacy Policy should be read alongside the 365j Terms & Conditions and the Responsible Gaming Policy, both of which are available on the 365j platform.

2. Data Controller

For purposes of the Data Privacy Act of 2012, 365j Casino is the Personal Information Controller with respect to the personal data collected through the 365j platform. 365j determines the purposes and means of processing personal data submitted by players.

Certain data processing activities — particularly payment processing (GCash, PayMaya, BDO, BPI, Metrobank, UnionBank) and KYC identity verification — are performed by third-party service providers acting as Personal Information Processors under contract with 365j. These processors are contractually bound to process your data only in accordance with 365j's instructions and applicable Philippine data privacy law.

3. Personal Data We Collect

365j collects personal data in the following categories from players on the 365j platform:

3.1 Registration Data

When you create a 365j account, we collect: your Philippine mobile number; a self-selected password (stored in hashed form only — 365j never stores passwords in plaintext); and any optional profile information you choose to provide.

3.2 Identity Verification (KYC) Data

As required by PAGCOR and Philippine AML regulations, before processing your first withdrawal, 365j collects: your full legal name; date of birth; residential address; and a scanned copy or photograph of a valid Philippine government-issued identification document (e.g., PhilSys National ID, driver's license, passport, or UMID).

3.3 Financial Transaction Data

365j collects records of all financial transactions on your Player Wallet, including: deposit amounts, methods, and timestamps; withdrawal amounts, destinations, and timestamps; and the transaction reference numbers associated with GCash, PayMaya, or bank transfers. 365j does not store full GCash PINs, bank account passwords, or payment card numbers.

3.4 Gaming Activity Data

365j records your gaming activity on the platform, including: game sessions played; wager amounts; game outcomes; and bonus usage. This data is required for regulatory reporting, responsible gaming monitoring, and dispute resolution.

3.5 Technical & Device Data

When you access the 365j platform, our servers automatically collect: your IP address; device type and operating system; browser type and version; session timestamps; and approximate geolocation (country/region level). This data is used for fraud prevention, security monitoring, and platform performance optimization.

3.6 Communications Data

If you contact 365j support via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.

4. How We Use Your Personal Data

365j uses the personal data collected from players for the following specific purposes:

365j will not use your personal data for any purpose materially different from those listed above without providing you with prior notice and, where required by law, obtaining your consent.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 365j's processing of your personal data is based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of the 365j Terms & Conditions to which you are a party — including account management, payment processing, and game provision.
• Legal Obligation: Processing is required for compliance with applicable Philippine law, including PAGCOR regulatory requirements, the Anti-Money Laundering Act, and tax legislation.
• Legitimate Interests: Processing is necessary for 365j's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data privacy rights.
• Consent: For optional data processing activities — such as marketing communications — 365j will obtain your explicit prior consent, which you may withdraw at any time.

6. Data Sharing & Third Parties

6.1 Service Providers

365j shares your personal data with third-party service providers who process data on our behalf, including: payment processors (GCash/Maya Philippines Inc., BancNet, participating banks); KYC verification providers; IT infrastructure and cloud hosting providers; and customer support platform providers. All such processors are bound by data processing agreements requiring them to handle your data in accordance with the Data Privacy Act and 365j's instructions.

6.2 Regulatory Authorities

365j will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission, or other Philippine government authorities where required by law, lawful order, or regulatory directive.

6.3 Game Content Providers

Third-party game providers (such as JILI and WL Live) may receive limited technical data (e.g., session identifiers, wager amounts) necessary to operate their games on the 365j platform. These providers do not receive your name, contact details, or financial account information.

6.4 No Commercial Data Sales

365j does not sell, license, or otherwise transfer your personal data to any third party for commercial advertising or marketing purposes without your explicit prior consent.

7. Cookies & Tracking Technologies

The 365j platform uses cookies and similar tracking technologies to deliver and improve platform functionality. The categories of cookies used include:

• Essential Cookies: Required for core platform functionality — including maintaining your login session, processing transactions, and enforcing security controls. These cannot be disabled without impairing platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated, anonymized data about how players use the 365j platform — such as which game categories are most visited. This data helps 365j improve the platform experience.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent login attempts, multi-accounting, and other security threats.

365j does not use third-party advertising cookies or behavioral profiling cookies for the purpose of targeting you with advertisements on external websites. You may manage cookie preferences through your browser settings, noting that disabling essential cookies will affect your ability to use the 365j platform.

8. Data Security

365j implements the following technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and 365j servers;
• Encryption of sensitive stored data including KYC documents and financial records;
• One-way hashing of all account passwords — 365j cannot retrieve your original password;
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis;
• Automated monitoring for suspicious access patterns and data exfiltration attempts;
• Regular security audits and penetration testing of the 365j platform infrastructure.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 365j will notify the National Privacy Commission and, where required, affected players, in accordance with the timeframes prescribed by the Data Privacy Act and its IRR.

9. Data Retention

365j retains your personal data for the following periods, based on applicable legal and regulatory requirements:

• Account Data & KYC Records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act;
• Transaction Records: Retained for a minimum of five (5) years, in compliance with AMLC reporting obligations and BIR record-keeping requirements;
• Gaming Activity Logs: Retained for three (3) years following the relevant session or transaction, for dispute resolution and regulatory audit purposes;
• Customer Support Communications: Retained for two (2) years from the date of last interaction;
• Technical & Device Data: Retained for ninety (90) days from collection for fraud prevention and security monitoring purposes.

Upon expiration of the relevant retention period, 365j will securely delete or anonymize your personal data in accordance with applicable data disposal standards.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, as a 365j player located in the Philippines, you have the following rights with respect to your personal data:

• Right to Be Informed: The right to be informed about how your personal data is being processed — this Policy fulfills that obligation.
• Right of Access: The right to request a copy of the personal data 365j holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data in your 365j account.
• Right to Erasure: The right to request deletion of your personal data where processing is no longer necessary, subject to 365j's legal and regulatory retention obligations.
• Right to Object: The right to object to processing of your personal data for marketing or other non-essential purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe 365j has violated your data privacy rights.

To exercise any of the above rights, please contact 365j's Data Protection Officer using the contact information in Section 13 of this Policy. 365j will respond to verified requests within fifteen (15) calendar days.

11. Children & Minors

The 365j platform is strictly for persons aged 21 years and above. 365j does not knowingly collect personal data from individuals under 21 years of age. If 365j becomes aware that personal data has been collected from a person under the age of 21, such account will be immediately terminated and all associated data will be deleted.

12. Changes to This Privacy Policy

365j reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Philippine law, NPC issuances, PAGCOR requirements, or our data processing practices. Where material changes are made, 365j will notify registered players via the platform or by SMS to their registered Philippine mobile number.

The "Last Updated" date at the top of this Policy will be revised to reflect any amendments. We encourage players to review this Policy periodically. Continued use of the 365j platform following notification of changes constitutes your acceptance of the revised Policy.

13. Contact & Data Protection Officer

For all data privacy inquiries, requests to exercise your rights under the Data Privacy Act, or concerns regarding this Privacy Policy, please contact 365j's designated Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the 365j platform
• Platform: 365j.one

365j aims to respond to all data privacy inquiries within fifteen (15) calendar days. For complaints that cannot be resolved directly with 365j, you have the right to escalate to the National Privacy Commission of the Philippines.